Got Change?
You have an “account” with every individual in your life.
You have a relational account with every person in your life: your employees, colleagues, superiors, family, and friends. And you have to manage each of those accounts, making an effort to make deposits and working to minimize withdrawals.
The accounts don’t all start out the same. You begin every relationship with a certain amount of change with another person—and you don’t know exactly how much there is. If the individual is generally trusting, you will start with more change than if he or she is naturally skeptical. If you have a great reputation, you may start off with more change than would someone who is unknown. If someone vouches for you, that might help you start out a relationship with additional change you wouldn’t otherwise possess.
Change is really about trust, and trust comes from the character and competence you exhibit; the more you exhibit, the more change you accrue to your account.